Animal Hospital of Danville Privacy Policy
Effective Date: August 1, 2026
At Animal Hospital of Danville we are committed to protecting the privacy of our clients and their personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us by phone,
email, or text message.
Information We Collect
We may collect the following information:
● Your name
● Phone number
● Email address
● Mailing address
● Your pet's information (name, species, breed, age, medical history, and treatment records)
● Appointment and billing information
● Any information you voluntarily provide through forms, phone calls, emails, or text messages
How We Use Your Information
We use your information to:
● Schedule and confirm appointments
● Send appointment reminders
● Communicate regarding your pet's care
● Respond to questions and requests
● Process payments and maintain medical records
● Improve our services and customer experience
● Comply with legal and regulatory requirements
Text Messaging (SMS)
By providing your mobile phone number, you consent to receive text messages from Animal Hospital of Danville regarding:
● Appointment confirmations
● Appointment reminders
● Scheduling updates
● General communication regarding your pet's care
Message frequency may vary depending on your appointments and communication needs.
Message and data rates may apply based on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any text message.
For assistance, reply HELP or contact our office directly. SMS consent is not shared with third parties or affiliates for marketing purposes.
Third-Party Service Providers
We may use trusted third-party service providers to help us operate our business, including SMS messaging platforms, appointment scheduling systems, payment processors, and website hosting providers. These providers receive only the information necessary to perform their services and are contractually obligated to protect your information.
Information Sharing
We do not sell, rent, or trade your personal information. We may disclose information only when:
● Required by law
● Necessary to protect the rights or safety of our practice, clients, patients, or others
● Needed for trusted service providers to perform services on our behalf
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no method of electronic transmission is completely secure, we strive to use commercially reasonable measures to safeguard your information.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may disable cookies through your browser settings, although some website features may not function properly.
Your Choices
You may request to:
● Review or update your personal information
● Correct inaccurate information
● Request deletion of information where permitted by law
● Opt out of text messaging communications at any time (Please contact us using the information below to make a request.)
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Animal Hospital of Danville
3880 S. Danville Bypass]
Danville, Kentucky 40422
859-238-2201
info@animalhospitalsky.com